Our Safety Measures
(Last Updated: October, 2022 - please check the links below as some things have changed).
We are keeping a close eye on how things evolve related to COVID-19 restrictions in the community. We will update this page on an ongoing basis as we take a thoughtful and cautious approach to adapting our health and safety policies in accordance with updated BCCDC and WCB guidelines.
Thank you for supporting us. Your kindness and understanding is greatly appreciated as we navigate these next steps.
Your donations and purchases are helping us to keep our programs running, which is offering crucial support for women, trans, non-binary and Two-Spirit people in our community.
Shopping In Our Stores:
Please stay home if you have COVID-19 symptoms or have been asked to self-isolate for any reason. We also support our staff and volunteers and ensure that they stay home if they have any COVID-19 related symptoms or are needing to self isolate.
Store Hours:
Please keep an eye on our locations page to see updated hours for each location
Masks:
Masks are welcome and appreciated for shopping in WIN stores.
If you have a health condition that puts you at risk shopping around customers who may not be wearing masks, you can shop online at win onlineshop.ca, or please call us at 250-480-4006 ext 204 to organize a solution that works for you.
Sanitizing:
When you come into the shop, please sanitize your hands, and sanitizer is also available at the tills and when you exit the shops.
Cleaning:
We regularly clean all common surfaces and touch points.
Barriers:
All of our till areas have plexi-glass barriers installed.
Safe Space: Respect the safe space of other shoppers, staff and volunteers.
Signage:
We have clear signage to make sure everyone is aware of our health and safety practices. Our staff and volunteers are all fully trained in all our health and safety procedures.
Ventilation:
We do our best to ensure as much ventilation as possible in our shops including fresh air exchange and regularly maintained HVAC systems (Westside).
Donating to WIN:
Please stay home if you have COVID-19 symptoms or have been asked to self-isolate for any reason. We also support our staff and volunteers and ensure that they stay home if they have any COVID-19 related symptoms or are needing to self isolate.
Donation Drop-In Hours & Appointment Times:
Please click here to learn about how and when you can donate at our donation centre, or call 250-480-4006 ext 204
Masks:
Masks welcome and appreciated for donors when donating at WIN Donation Centre.
Sanitizing:
Please sanitize your hands when you arrive at, and before you leave the donation area.
Safe Space:
Please respect the safe space of other donors, staff and volunteers.
Cleaning:
We regularly clean all common surfaces and touch points, as well as sanitize between each donor.
Ventilation:
By having our donation area outside, we reduce risk as much as possible. Our donation centre area has been redesigned with effective parking lot management.
Signage
We have clear signage to make sure everyone is aware of our health and safety practices. Our staff and volunteers are all fully trained in all our health and safety procedures.
While visiting our stores and donation centre please sanitize your hands at the entrance, wearing a mask is appreciated, and remember to respect one another’s safe space.